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Trust & Safety

Patient confidentiality is one of our core values. Zesty has been designed to ensure the safety and security of our users is a key focus in everything we do.

Collecting your Data

We ask you to provide the minimum amount of information needed to confirm your appointment at your chosen practice. This includes your full name, email address and mobile phone number.

We also collect basic information such as the time and date of your booking.


Storing your Data

Your contact details are kept securely in our system to help facilitate future appointment requests. We also store cookies on your hard drive to save you time when entering your data.

In order to optimise our website interface for future patients, we store server logs of user sessions.

Additional information provided by our users is stored, such as practice reviews and interactions via email and social media platforms.


Using your Data

Your name, email address and phone number is shared automatically with your chosen practice so they can reach you easily in the time prior to your appointment.

We also use your contact details to deliver booking confirmations and Zesty newsletters.

To help improve our service, we aggregate non-personally identifiable data in order to understand appointment demand, user habits, trends and user preferences.

Under no circumstances will we sell personally identifiable data to third parties.